Frequently Asked Questions
Everything you need to know about your XARA Shilajit order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the United Kingdom, while international orders can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your products lab-tested for purity?
Yes, every batch of XARA Shilajit undergoes rigorous third-party laboratory testing to ensure it is free from heavy metals and contaminants, meeting the highest quality standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship XARA Shilajit worldwide. Please note that international customers are responsible for any customs duties or import taxes applicable in their specific country.
How can I track my package?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.